Privacy Policy

Effective Date: 10/11/2025

At House of Sultan, your privacy is our priority. We value your trust and are committed to safeguarding your personal information.

1. Information We Collect

We may collect your:

  • Name, email, phone number, and shipping address

  • Order details and transaction information

  • Device data (for analytics and website optimization)

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send updates on orders, promotions, and offers

  • Improve website experience and security

3. Data Protection

Your personal data is stored securely. We never sell, trade, or disclose your information to third parties, except for trusted partners involved in order fulfillment (e.g., courier services, payment gateways).

4. WhatsApp Communication

By contacting us on WhatsApp or placing an order, you consent to receiving updates and promotional messages related to House of Sultan.

5. Cookies

We use cookies to personalize your browsing experience and track website performance.

6. Updates

This Privacy Policy may be updated periodically. Continued use of our website signifies acceptance of the latest version.